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Sports and leisure centres

Scan, speak up, stay safe.

QR codes on reception, pool and gym signage give members, parents and staff an instant, secure way to raise a concern, routed straight to your safeguarding lead.

A person scanning a Speak Out Safe QR code poster to raise a concern
The pressures

Busy sites, many voices.

Leisure centres welcome children, adults at risk, members and the public every day, often with staff spread across shifts and sites.

Safeguarding children in sport

The NSPCC Child Protection in Sport Unit standards set out what organisations should have in place, including clear ways to respond to concerns.

Official source

Adults at risk

Local authorities must make enquiries where an adult with care and support needs may be at risk of abuse or neglect, so staff need to know how to raise concerns quickly.

Official source

Harassment of staff by the public

From 30 October 2026, employers are liable for harassment of staff by third parties, such as customers, where they have not taken all reasonable steps to prevent it.

Official source

Positions of trust

Coaches and instructors who regularly coach 16 and 17 year olds are in a position of trust under criminal law.

Official source

For a full overview, see our UK safeguarding and whistleblowing legislation guide.

How Speak Out Safe helps

A QR code everywhere people might need it.

From the poolside to the changing rooms, a QR code gives anyone an immediate, private way to raise a concern, and your safeguarding lead a full record of every case.

  • QR codes for reception, pool, gym, changing areas and studios
  • Anonymous reporting with secure two-way follow-up
  • Voice notes and tick boxes so anyone can report
  • Available in 29 languages
  • Separate portals for members, parents and staff
  • A full case record for safeguarding leads and managers
In their words

Trusted by active partnerships.

“The official safeguarding and welfare reporting platform for this Sport England-funded Active Partnership and its network of clubs, coaches and volunteers across Staffordshire and Stoke-on-Trent.”
Together Active
Case study
FAQs

Questions we are often asked.

How do members and parents report a concern?

They scan a QR code on a poster or sign, or open a link, and can report in a few minutes on their phone, anonymously if they choose.

Who receives the reports?

Reports go to the people you choose, such as your safeguarding lead and duty managers, and never travel by email.

Can each site have its own QR code?

Yes. Each centre, or each area within a centre, can have its own portal and QR code.

Put a safe voice on every wall.

A short, no-obligation demo with a founder, set up around your organisation.