Leisure centres welcome children, adults at risk, members and the public every day, often with staff spread across shifts and sites.
The NSPCC Child Protection in Sport Unit standards set out what organisations should have in place, including clear ways to respond to concerns.
Official sourceLocal authorities must make enquiries where an adult with care and support needs may be at risk of abuse or neglect, so staff need to know how to raise concerns quickly.
Official sourceFrom 30 October 2026, employers are liable for harassment of staff by third parties, such as customers, where they have not taken all reasonable steps to prevent it.
Official sourceCoaches and instructors who regularly coach 16 and 17 year olds are in a position of trust under criminal law.
Official sourceFor a full overview, see our UK safeguarding and whistleblowing legislation guide.
From the poolside to the changing rooms, a QR code gives anyone an immediate, private way to raise a concern, and your safeguarding lead a full record of every case.
They scan a QR code on a poster or sign, or open a link, and can report in a few minutes on their phone, anonymously if they choose.
Reports go to the people you choose, such as your safeguarding lead and duty managers, and never travel by email.
Yes. Each centre, or each area within a centre, can have its own portal and QR code.
A short, no-obligation demo with a founder, set up around your organisation.