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Charities and communities

A safe route for staff, volunteers and the people you serve.

Give everyone connected with your charity a simple, secure way to raise a concern, and give trustees the assurance and records the Charity Commission expects.

Smiling volunteers setting out cones at a community sports day
The pressures

More concerns are reaching the regulator.

In 2025 to 2026 the Charity Commission received 594 whistleblowing disclosures, the highest in ten years, and 138 were about safeguarding, up from 84.

Trustees’ safeguarding duties

Trustees must take reasonable steps to protect people from harm, with an open culture where people feel safe raising concerns and prompt action when things go wrong.

Official source

Serious incident reporting

Trustees must report serious incidents, including safeguarding incidents, to the Charity Commission promptly, which depends on hearing about them quickly.

Official source

Volunteers and dispersed teams

Volunteers, sessional staff and beneficiaries rarely know who to tell. Concerns that never reach trustees can later reach the regulator first.

Duty to refer to the DBS

Organisations must refer to the Disclosure and Barring Service anyone they remove because they harmed, or posed a risk to, a child or adult at risk.

Official source

For a full overview, see our UK safeguarding and whistleblowing legislation guide.

How Speak Out Safe helps

Simple for volunteers, robust for trustees.

A QR code on a poster or a link in a volunteer handbook is all it takes to raise a concern, and every report is recorded so trustees can see how it was handled.

  • Anonymous reporting with secure two-way follow-up
  • QR codes for venues, events and outreach sessions
  • Voice notes and tick boxes for people who find writing hard
  • Available in 29 languages
  • A full case record and statistics for trustee reporting
  • Separate portals for staff, volunteers and the public
In their words

Trusted by community organisations.

“It’s incredibly easy to access for all staff, including those delivering sessions out in the community and moving between sites. The audio transcribe tool has been especially useful.”
Rebecca Chapman, Safeguarding Manager
QPR in the Community Trust
“The official safeguarding and welfare reporting platform for this Sport England-funded Active Partnership and its network of clubs, coaches and volunteers across Staffordshire and Stoke-on-Trent.”
Together Active
Case study
FAQs

Questions we are often asked.

Can volunteers and members of the public use it?

Yes. Anyone with the link or QR code can raise a concern, and you can give staff, volunteers and the public separate portals if you wish.

How does it help trustees?

Trustees get assurance that concerns can be raised safely and are acted on, with a full record of each case and statistics for regular safeguarding reports.

Can people report anonymously?

Yes. Reporters can stay anonymous and still answer follow-up questions through secure two-way messaging.

Make it easy for everyone to speak up.

A short, no-obligation demo with a founder, set up around your organisation.