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Healthcare and emergency services

A safe way to speak up, on every shift.

Clinicians, crews and support staff can raise a concern from a phone between shifts, without waiting for the right person to be free, and your guardians get a secure record of every case.

Two paramedics in green uniforms talking supportively beside an ambulance
The pressures

Speaking up is part of patient safety.

Healthcare and emergency services face some of the most demanding expectations on how concerns are raised and handled.

Freedom to Speak Up

The NHS national speak up policy sets the minimum standard for local policies, and the Freedom to Speak Up Guardian role remains an NHS Standard Contract requirement after the National Guardian’s Office closed in June 2026.

Official source

CQC Regulation 13

Registered providers must protect people from abuse and improper treatment and investigate allegations as soon as they become aware of them.

Official source

Harassment of staff

From 30 October 2026, employers must take all reasonable steps to prevent sexual harassment and are liable for harassment of staff by third parties, including patients and the public.

Official source

Shift patterns and dispersed teams

Crews and night staff rarely see the people they would report to. Concerns go unraised when the only route is a meeting in office hours.

For a full overview, see our UK safeguarding and whistleblowing legislation guide.

How Speak Out Safe helps

Built for people who are never at a desk.

Speak Out Safe works on any phone, at any hour, with a QR code for every station, ward or base and reports routed to your guardians and safeguarding leads.

  • Report from a phone in minutes, at any time of day or night
  • Voice notes turned into text for staff on the move
  • Anonymous reporting with secure two-way follow-up
  • Separate portals for stations, sites or staff groups
  • A full case record for guardians and safeguarding leads
  • Discounts for emergency services
FAQs

Questions we are often asked.

Does Speak Out Safe replace our Freedom to Speak Up Guardian?

No. It supports your guardians by giving staff a secure, always-available way to raise concerns and giving guardians a structured case record and audit trail.

Can staff report anonymously?

Yes. Staff can stay anonymous and still answer follow-up questions through secure two-way messaging.

Do you offer discounts for emergency services?

Yes. We offer discounts for emergency services. Book a demo and we will recommend the right set-up for your organisation.

Help every member of your team feel safe to speak.

A short, no-obligation demo with a founder, set up around your organisation.